Privacy Policy

At Mercer Tool Corporation (the "Company," "Mercer Tool," "us," "we," or "our"), we recognize that many visitors to our site are concerned about how we treat any information that they may provide to us. Since we respect the privacy of our customers, we have established this Privacy Policy. We are providing you with this policy statement to inform you of the kinds of information we may gather during your visit to the Mercer Industries site (the "Site"), why we gather customer information, what we use the information for, under what circumstances we may disclose such information, and how you can instruct us to limit the use of that information. We may update our Privacy Policy from time to time, so you should review it periodically.

Note: You must be 18 years old or older to register as a customer of Mercer Tool.

If you have any questions please e-mail our Customer Service Team at or call toll free at 800-221-5202. Our offices are open from 9 to 5 Eastern Time, Monday through Friday.

privacy-policy-1 What Information We Gather

We automatically track and collect the following information when you visit our Site: (i) your IP address ("Traffic Data"). Traffic Data is helpful for marketing purposes and for improving your experience on the Site.

In order for you to register your products via the Site, we require you to provide us with information that personally identifies you. We receive and store any information you enter anywhere on the Site. For example, we may ask you to complete a registration form that asks for contact information (such as name, address, telephone number, and e-mail address). This information is collectively referred to as "Personal Information." If you communicate with us by e-mail, or otherwise complete online forms, any information provided in such communication may be collected as Personal Information.

You may choose not to provide us with optional information, but then you might not be able to take full advantage of many of the features on the Company’s Site. Additionally, we automatically receive and record information on our server logs from your browser, including your IP address, cookie information and the page you request.

privacy-policy-10 How We Use the Information We Gather

We may use your Personal Information for such purposes as responding to your requests, processing and filling customer orders, improving our services, communicating with you, and informing you of special offers and discounts. From time to time, we may also use your Personal Information to send you free samples of new products or product brands different from those you usually order. We may provide your Personal Information to third parties to the extent necessary or desirable to send you your free knife for registering with us. For example, we may use an outside shipping company to ship the knife. We may also share your Personal Information as described below. Except as provided herein, we will not release your Personal Information to a third party unless you have granted us permission to do so.

privacy-policy-11 How We Use "Cookies"

A "cookie" is a piece of data stored on your hard drive containing information about you. Mercer Tool, like many other companies, uses cookies to collect information. Cookies can also enable us to learn your interests and enhance your experience on our Site. For example, we use cookies to let us know that you are a prior customer. We do not store any Personal Information (except your customer ID number) or financial information about you using cookies.

Most Web browsers automatically accept cookies, but allow you to instruct your browser to prevent the use of cookies (The "Help" portion of the toolbar on most Web browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether). If you disable this feature, you may still use our Site, but certain aspects of the experience with Mercer Tool may be impacted.

privacy-policy-12Sharing of Personal Information

We work closely with third parties to bring you our services. In that regard, we may share information when another company is involved so that company can perform its functions. Examples include sending postal mail and e-mail. They have access to personal information needed to perform their functions, but may not use it for other purposes.

privacy-policy-2Additional Communications

We may direct additional communications, including e-mail, to registered customers that we deem may be of interest to them. To be removed from future Mercer Tool e-mail campaigns ("opt out" request) you can access and update your information on our Site, or notify us at

privacy-policy-3Links to Other Sites

Our Site may contain links to other Web sites. We try to make sure that these links are to other, helpful web sites, but you should be aware that when you click on links and/or ad banners that take you to third-party Web sites, you will be subject to the third parties’ privacy policies, not ours. While we support the protection of privacy on the Internet, we are not responsible for the actions and privacy policies of third parties and other Web sites. We encourage you to read the posted privacy statement and user terms and conditions whenever interacting with, and prior to providing any personal information to, any other Web site. This Privacy Policy applies solely to information collected by the Company on this Site.

privacy-policy-4Your Security

While we make reasonable efforts to safeguard your Personal Information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. As a result, we cannot ensure or warrant the security of any information you transmit to us or information we transmit to you from our online products or services, and you do so at your own risk.

privacy-policy-5Lost or Stolen Information

You must promptly notify us if your user name or password is lost, stolen, or used without permission. In such an event, we will note that you have canceled your user name or password in our system and will update our records accordingly.

privacy-policy-6How to Limit the Use of your Information

We give users the opportunity to "opt out" of having their information used for purposes not directly related to warranty service at the point where we ask for the information. If you prefer to "opt out" and not have us send you material we think may be of interest to you, such as product information, product samples, and promotional mailings/e-mails from us and sites and companies we own, then you can notify us in one of the following two ways: 1. Writing us at:

Mercer Tool Corp.

1860 Smithtown Ave.

Ronkonkoma, NY 11779 USA


2. E-mailing us at (please include your mailing address).

Your instructions to limit the use of your information will be processed as soon as reasonably practicable. You may also "opt out" by accessing and updating your information on our Site.


If any of your Personal Information changes, or if you no longer desire our service, we will correct, update, or remove that personal data provided to us. This can be done by sending an e-mail with your new information to Additionally, you may access and update your information on our Site.

privacy-policy-8Your Consent and Changes to This Policy

By using our Site, you consent to the collection and use of information by us in accordance with the terms of this Privacy Policy. If we decide to change our Privacy Policy, we will post those changes on our Site so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. By continuing to use this site after notice is given, you will have consented to our use of your information in this different manner. If at any time you would like notice of changes to the Privacy Policy, e-mail us at from the e-mail address to which you would like the notice sent.

privacy-policy-9Disclosure Required by Law

We may disclose Personal Information when required by law or when we believe in good faith that such action is necessary in order to conform to the edicts of the law or comply with a court order or legal process served upon Mercer Tool or any of its officers or principals. We further reserve the right to disclose such information when Mercer Tool reasonably believes that it is needed to identify, contact, or bring legal action against a party who may be violating Mercer Tool’s Terms of Use or may be causing injury to or interference with Mercer Tool’s rights or property, registered customers or potential customers of Mercer Tool, or anyone else that could be harmed by such activities.

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