Note: You must be 18 years old or older to register as a customer of Mercer Tool.
If you have any questions please e-mail our Customer Service Team at firstname.lastname@example.org or call toll free at 800-221-5202. Our offices are open from 9 to 5 Eastern Time, Monday through Friday.
What Information We Gather
We automatically track and collect the following information when you visit our Site: (i) your IP address ("Traffic Data"). Traffic Data is helpful for marketing purposes and for improving your experience on the Site.
In order for you to register your products via the Site, we require you to provide us with information that personally identifies you. We receive and store any information you enter anywhere on the Site. For example, we may ask you to complete a registration form that asks for contact information (such as name, address, telephone number, and e-mail address). This information is collectively referred to as "Personal Information." If you communicate with us by e-mail, or otherwise complete online forms, any information provided in such communication may be collected as Personal Information.
You may choose not to provide us with optional information, but then you might not be able to take full advantage of many of the features on the Company’s Site. Additionally, we automatically receive and record information on our server logs from your browser, including your IP address, cookie information and the page you request.
How We Use the Information We Gather
We may use your Personal Information for such purposes as responding to your requests, processing and filling customer orders, improving our services, communicating with you, and informing you of special offers and discounts. From time to time, we may also use your Personal Information to send you free samples of new products or product brands different from those you usually order. We may provide your Personal Information to third parties to the extent necessary or desirable to send you your free knife for registering with us. For example, we may use an outside shipping company to ship the knife. We may also share your Personal Information as described below. Except as provided herein, we will not release your Personal Information to a third party unless you have granted us permission to do so.
How We Use "Cookies"
Sharing of Personal Information
We work closely with third parties to bring you our services. In that regard, we may share information when another company is involved so that company can perform its functions. Examples include sending postal mail and e-mail. They have access to personal information needed to perform their functions, but may not use it for other purposes.
We may direct additional communications, including e-mail, to registered customers that we deem may be of interest to them. To be removed from future Mercer Tool e-mail campaigns ("opt out" request) you can access and update your information on our Site, or notify us at email@example.com
Links to Other Sites
While we make reasonable efforts to safeguard your Personal Information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. As a result, we cannot ensure or warrant the security of any information you transmit to us or information we transmit to you from our online products or services, and you do so at your own risk.
Lost or Stolen Information
You must promptly notify us if your user name or password is lost, stolen, or used without permission. In such an event, we will note that you have canceled your user name or password in our system and will update our records accordingly.
How to Limit the Use of your Information
We give users the opportunity to "opt out" of having their information used for purposes not directly related to warranty service at the point where we ask for the information. If you prefer to "opt out" and not have us send you material we think may be of interest to you, such as product information, product samples, and promotional mailings/e-mails from us and sites and companies we own, then you can notify us in one of the following two ways: 1. Writing us at:
Mercer Tool Corp.
1860 Smithtown Ave.
Ronkonkoma, NY 11779 USA
2. E-mailing us at firstname.lastname@example.org (please include your mailing address).
Your instructions to limit the use of your information will be processed as soon as reasonably practicable. You may also "opt out" by accessing and updating your information on our Site.
If any of your Personal Information changes, or if you no longer desire our service, we will correct, update, or remove that personal data provided to us. This can be done by sending an e-mail with your new information to email@example.com Additionally, you may access and update your information on our Site.
Your Consent and Changes to This Policy
Disclosure Required by Law
- Glossary of Terms